These thoughts make you overcome the fear of getting a “NO!” That NO can be the answer that you get from the invitation to a customer, on your suggestion to start a new project, on your suggestion to try an new idea, or a lot of other things. In your personal life it can be the NO from your spouse, from a friend, that beautiful guy or girl you want to date, and so on.
The author has written it in a story mode with facts woven into the story. A format that I like, and I think I am going to adapt it for some book in the future.
The content is exemplified by looking into a sales person. I think this is because that particular business is fairly easy to portray. The concept is, however, useful for any business and also in your personal life.
I myself got many interesting ideas to work on in the future. I hope that it will lead me to be able to help even more organisations and people to accomplish more, and to be happier.
Matts helps Business Analysts, especially those who work in government administration, to design efficient and high quality business processes for their clients so they are able to deliver value in a sustainable and transparent manner. With over 20 years of advanced business process design in both IT and government, he can show you a simple ‘Business Excellence’ formula which dramatically reduces the time required to design a process as well as ensures it is created in a way which is optimized for the people who actually do the work. The health of the business and the people working in it is always at the forefront of how I help business analysts design their processes. ➔➔If you are a business analyst who wants to ensure you deliver the best possible outcome for their clients (especially if your current project is not running perfectly according to plan!) then Matts can help you.